ABOUT US


CREATION:

RTWPB-ARMM was created by virtue of Article 122 of the Labor Code of the Philippines as amended; Section 13 of Executive Order 425 dated October 12 1990 as implemented through the Employment and Autonomous Region Government signed and Approved on January 20, 1991

VISION:


    The NWPC/RTWPB envisions a highly productive and justly compensated Filipino workforce.


MISSION:

    To ensure a decent standard of living for workers while improving their productivity at their own levels.


PERFORMANCE PLEDGE

TO OUR VALUED CLIENTS:

WE AIM TO PROVIDE YOU QUALITY SERVICE:
THUS, WE COMMIT:

WAGE AND PRODUCTIVITY INFORMATION SERVICES

To attend to your needs on wage productivity related matters promptly, politely and adequately.

For walk-in clients                - within five (5) minutes upon arrival
For phone-in clients              - within two (2) to five (5) rings
For written queries (letters)  - within five (5) days upon receipt
For written queries (e-mail)  - initial acknowledgement within one (1)
                                                 hour and response within (5) days


PRODUCTIVITY TRAINING SERVICES

    To give you feedback on the result of our initial evaluation of your written request for training within 3 days.

FEEDBACK AND REDRESS MECHANISM

Please let us know we have served you by doing any of the following:

Accomplish our Clients Satisfaction Survey Form available in our office and submit it to our information officer/staff

Send your feedback through e-mail ([email protected]) or call us at (064) 546-0410

Call us (064) 546-0410 or fax at 421-9728
Your complaint shall be promptly attended to by the concerned officer/staff.

Thank you for helping us continuously improve our services.









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